Terms & Conditions

Last updated: 20 December 2025

Welcome to Utrady. These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile application, and services (collectively, the “Services”). By accessing or using Utrady, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Services.

1. Use of Our Services

You agree to use Utrady only for lawful purposes and in accordance with these Terms. You must not:

• Violate any applicable laws or regulations
• Use the Services for fraudulent or harmful activities
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Services

We reserve the right to suspend or terminate access if these Terms are violated.

2. User Accounts

To access certain features, you may be required to create an account. You agree to:

• Provide accurate and complete information
• Keep your login credentials secure
• Notify us immediately of any unauthorized account use

You are responsible for all activities conducted through your account.

3. Products and Orders

• Product descriptions, prices, and availability are subject to change without notice
• We reserve the right to refuse or cancel orders at our discretion
• Orders may be canceled due to pricing errors, stock unavailability, or suspected fraud

Once an order is confirmed, you will receive order details via email or app notification.

4. Pricing and Payments

• All prices are displayed in applicable currency and may include or exclude taxes based on location
• Payments are processed securely through third-party payment providers
• Utrady does not store full payment card details

By making a purchase, you agree to pay the total amount displayed at checkout.

5. Shipping and Delivery

• Delivery times are estimates and may vary due to external factors
• Utrady is not responsible for delays caused by courier services or unforeseen circumstances
• Shipping charges, if any, will be displayed before order confirmation

6. Returns and Refunds

Return and refund eligibility is subject to our Return & Refund Policy, available on our website/app.
Refunds, if approved, will be processed using the original payment method within a reasonable timeframe.

7. Intellectual Property

All content on Utrady, including logos, images, text, graphics, and software, is the property of Utrady or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

8. User Content

If you submit reviews, ratings, or feedback:

• You grant Utrady a non-exclusive, royalty-free right to use, display, and distribute such content
• You confirm that your content does not violate any third-party rights or laws

We reserve the right to remove inappropriate or misleading content.

9. Third-Party Services

Our Services may include links or integrations with third-party services.
Utrady is not responsible for third-party content, policies, or practices. Use them at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law:

• Utrady shall not be liable for indirect, incidental, or consequential damages
• We do not guarantee uninterrupted or error-free service

Your use of the Services is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Utrady from any claims, damages, or expenses arising from:

• Your misuse of the Services
• Violation of these Terms
• Infringement of any rights of a third party

12. Termination

We may suspend or terminate your account or access to the Services at any time, without prior notice, if you violate these Terms or applicable laws.

13. Changes to These Terms

We may update these Terms from time to time.
Any changes will be posted on this page with an updated “Last updated” date. Continued use of Utrady means you accept the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Mexico, without regard to conflict of law principles.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Utrady
Email: support@utrady.com